Transcript

SPEAKER

When you speak, much of the message that you convey comes through your tone of voice and body language, rather than the words you use. This means that whether you are presenting information at a meeting, answering questions at a job interview, or joining in with a discussion-- you should try to be aware of your own body language, and keep it positive.

For example, leaning in slightly when someone is speaking demonstrates that you are actively listening. While leaning away signals that you are not really that interested in what they are saying or that you even feel hostile.

Crossing your arms can mean that you don't agree with what is being said, that you're not feeling confident, or that you're simply not interested. If your arms are open and your hands are together in your lap or on the table, it shows others that you are open to what they are saying.

Talking with your hands is an easy way to incorporate gestures into your conversation. Emphasising words with your hands can lead you to appear more credible and assured. Just be careful not to make it a dance party.

Making eye contact is another way of communicating positively. Keeping your head up and look the person you are talking to in the eyes, both when they are talking to you and when you are talking to them. There is no need to stare them down so remember to blink and to look away occasionally. Good eye contact lets others know that you are interested in the conversation.

You can show empathy with simple actions of agreement like nodding your head or smiling. These actions let people know that you are on their side. And that you identify with their plight. You can also laugh, when it's appropriate.