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...Introduction to operations management, will introduce you to the role of operations management in organisations, and gives you the opportunity to understand what an operations manager does. It looks at how the role might influence the short- and long-term success of the organisation. It is important to develop a clear understanding of the impact of good and bad operations...

...HR efforts to manage productivity. The ethics of accounting can lead to a reality of growing unaccountability and possible subversion within organisations. Present is a top down blame game, where executives pass the proverbial 'hot potato' onto middle managers who do the same to the employees they supervise. It is a vicious cycle where everyone is on the defensive,...

...managing people: Introduction - You probably have a variety of reasons for wanting to learn about management. The main one is almost certainly that you want to improve your effectiveness as a manager. If so, it helps to have a clear idea of what managers do and what is meant by managerial ‘effectiveness’. To do this, you need to be able to identify your roles as a...

...HR professional: Introduction - This free course will help you to develop some of the skills you will need to be effective as an HR professional. In HR, as in many areas of work, there are technical and practical skills, often based on formal knowledge, which practitioners are expected to be able to demonstrate. For example, a senior HR practitioner might be ......

...HR leaders need to be systems thinkers...Systems thinking should be applied to organisation design and management. Systems thinking is an approach to problem-solving that sees complex entities as a series of components with each part interacting with and influencing the rest. The approach can be applied to managing organisations: the various divisions, units and teams –...