Glossary

Philanthropy literally means a ‘love of humanity’, so philanthropists are generally people who give large sums of money to improve others’ welfare and well-being.

Literally a ‘love of humanity’. It usually refers to people giving large sums of money to improve others’ welfare and well-being.

A complex term used to denote influence, control or domination.

Creating a professional structure for an organisation through new systems, procedures, training and so on in order to improve confidence and the status of the organisation and its staff (and volunteers). The voluntary sector developed a set of National Occupational Standards for its managers.