References
Fisher, C. (1997) ‘What do people feel and how should we measure it?’, School of Business Discussion Papers [Online]. Available at https://www.researchgate.net/ profile/ Cynthia_Fisher2/ publication/ 27828162_What_do_people_feel_and_how_should_we_measure_it/ links/ 00b7d516683db04f97000000.pdf [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] (Accessed 10 July 2019).
McAlpine, S. (2014) ‘20 ways to challenge effectively’, The Art of Leadership blog [Online]. Available at http://www.suzimcalpine.com/ 20-ways-to-challenge-effectively/ (Accessed 10 July 2019).
Mind Tools Content Team (no date) ‘Managing your emotions at work’ [Online]. Available at https://www.mindtools.com/ pages/ article/ newCDV_41.htm (Accessed 10 July 2019).
New England College (n.d.) ‘5 ways to successfully deliver bad news at work’, blogpost [Online]. Available at https://www.newenglandcollegeonline.com/ resources/ business-administration/ 5-ways-to-successfully-deliver-bad-news-at-work/ (Accessed 10 July 2019).