Image shows the factors affecting organisational effectiveness. The figure is split into three groups: individuals, organisation and environment. Within each group, there are sub-groups. Individuals group contains: Ability – personality, aptitude, experience, training, age. Motivation to work – personal situation, other activities, need hierarchy, expected results, level of aspiration, rewards, time and place, job. Role – linked by a dotted line to the organisation sub-groups. Organisation group contains: Leadership – skills and knowledge, style, standards, goals, power base, types of people, relationships, task, history, size, values. Group relations – size, age, cohesion, goals, relationships, leader, task, objectives, unions, type of people. Systems and structures – admin. structure, control system, reward system, power structure, type of people. Environment group contains: Economic environment – economy, competition, resources, capacity. Physical environment – location, amenities, shifts, safety, job layout, noise. Technological environment – condition of plant, type of technology, raw materials, rate of exchange.