Comments displayed in speech bubbles from people who have used online forums.

‘I haven't used it often as I'm not entirely comfortable using it because I feel a little intimidated by it. I'm mainly concerned about sending a message which would come out wrongly. Perhaps this feeling will improve with time.’ (Student 1)

‘I also feel people are a little shy using them as the tutor is included and they don't want to say anything that may appear silly or make them look stupid.’(Student 2)