The quote reads: ‘… I wrote everything down what she told me and I wrote down anything what I could see on the texts, which were quite rude some of them. And anywayI didn’t get no support from head office, from [employer name]. They never rang me and said are you OK with this? All I got was, this is when you go, this is the date you go and this is what it involves and how to get there and this and that. But there was no support, like do you feel OK about this or anything like that …’