There are two images. The first reproduces the home web page for the Consumer Credit Counselling Service, a charity giving free advice on dealing with budgeting and debt problems. People can click on various links to find out what help is available. Those who have used the service before can input their reference number and password to gain access to their records. The second image is a photograph of the outside of a Citizens Advice Bureau. The office has a large shop front sign with the name ‘Citizens Advice Bureau’. A woman is leaving the building.