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This diagram depicts boxes in a vertical list with text elaborating each one. Going from top to bottom, the first box is labelled ‘organisational analysis’, and the three bullet points elaborating it read: ‘Corporate documents’, then ‘Surveys/questionnaires’, then ‘Interviews with key stakeholders’. The next box down is labelled ‘Job-task analysis’ and the three bullet points elaborating it read: ‘Job descriptions and specificiations’, then ‘Interviews with job-holders’, then ‘Observations’. The final box at the bottom of the diagram is labelled ‘Individual analysis’, and the three bullet points elaborating it read ‘Assessment centres’, then ‘Appraisals’, then ‘Observations’.

 1.1 Training needs analysis (TNA)