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Session 4: What helps in connecting with others?

Completion requirements

This is a circle split into three sections. Within each section are a number of subsections containing text. In the first section, called ‘Awareness of …’, are the following terms: dealing with conflict; power imbalances; workplace culture; social media; emotional intelligence; unconscious bias. In the next section, called ‘Influencing skills’ are the following terms: giving feedback; clarity; persuasiveness; conveying emotion; using suitable language; giving feedback. In the third section, called ‘Building relationships’, are the following terms: personal disclosure; active listening; empathy; person-centred; self-awareness; small talk; managing impressions.