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1.2 Keep learners informed

Make sure you repeat information about core deadlines often. If there are to be synchronous learning events (such as webinars and group tutorials) make sure learners are reminded of the event several times in the weeks and days leading up to each event. If there is to be a change to planned activities, for example if you will be away and unable to respond to messages for a few days, make sure the learners are kept informed well in advance, and designate an alternate person the learners can contact if they need assistance urgently.

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Figure 1 Learning online is very mobile

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