By now, you should feel more confident about recognising a good mentor or coach and identifying the key skills that allow them to do their job well.
You should now be able to:
- understand what makes a good mentor or coach
- recognise how rapport and trust can be built
- describe the listening and questioning skills that a good mentor or coach will demonstrate.
Next week, you’ll focus on mentoring, investigating what it can do, how it works and who can benefit from it.