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This is a diagram with three boxes showing different stages. The first box has the following text: ‘Stage 1 Exploration. Help the person to tell their story. Explore feelings and misperceptions. Help the person focus on specific issues.’ The second box has the following text: ‘Stage 2 Identifying aims and goals. Help the person gain a perspective on the situation. Help the person decide on goals. Explore strengths and resources.’ The third box has the following text: ‘Stage 3 Action planning. Explore different options. What works best for the service user? Define steps and actions.’