References
Crandall, R. E. (2014) Principles of Supply Chain Management, 2nd edn, CRC Press.
Hayes, R. H. and Wheelwright, S. C. (1984) Restoring Our Competitive Edge, New York, John Wiley.
Slack, N., Chambers, S. and Johnston, R. (2007) Operations Management, 5th edn, Harlow, Pearson Education Limited.
Walley, P. (2017) ‘Introduction to operations management’, in The Open University (2017) B207 Readings Block 1: Big ideas in Organisations, Milton Keynes, The Open University.
OpenLearn - Introduction to operations management
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