Introduction to operations management
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Learning outcomes

After studying this course, you should be able to:

  • understand the input–process–output framework, the extensions of it, and apply them to a wide range of operations
  • examine the types of transformation processes occurring within operations
  • define the roles and responsibilities of operations managers and the challenges they face
  • reflect on your own operations management responsibilities, if applicable
  • understand the content of an operations strategy and the decisions involved.
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    OpenLearn - Introduction to operations management
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