While not every decision we make can be ‘right’, by using appropriate frameworks such as the NDM and taking into account our own limitations as decision makers, we can at least hope to make ‘good’ decisions in the light of the available information. Yet if making good decisions is critical, so too is actually implementing those decisions. As we have already seen, when engaged in community policing certain skills such as active listening, communicating and stakeholder management are of key importance. When it comes to the actual implementation of decisions these all come together to form key elements of influencing and negotiation.
OpenLearn - Collaborative problem solving for community safety
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