Employment relations and employee engagement

Learning outcomes

After studying this course, you should be able to:

  • describe and critique the concept of employee engagement
  • identify problems associated with both over-engagement and disengagement
  • examine the extent to which emotional and aesthetic labour are positioned in some contemporary organisations
  • critically evaluate the measurement of employee engagement
  • identify the issues associated with employee engagement in times of organisational change, including the role of effective communications during organisational change.