- Introduction and guidance
- Introduction
- 1 Definitions
- 2 Are mentoring and coaching different or the same?
- 3 Reviewing my own experience
- 4 Making time for this course
- 5 This week’s quiz
- 6 Summary
- Introduction
- 1 What is self-awareness?
- 2 Developing my internal self-awareness
- 3 Enhancing my external self-awareness
- 4 What might get in my way?
- 5 This week’s quiz
- 6 Summary
- Introduction
- 1 What makes a good mentor or coach?
- 2 Building rapport and trust
- 3 Listening and questioning
- 4 When mentoring or coaching don’t work
- 5 This week’s quiz
- 6 Summary
- Introduction
- 1 A brief history of mentoring
- 2 What can mentoring do?
- 3 Diversity mentoring
- 4 The mentoring process
- 5 Who benefits from mentoring?
- 6 Mentoring misconceptions
- 7 This week’s quiz
- 8 Summary
- Introduction
- 1 Setting goals and objectives
- 2 Using models and frameworks
- 3 Finding the right mentor
- 4 Becoming a mentor
- 5 This week’s quiz
- 6 Summary
- Introduction
- 1 A brief history of coaching
- 2 What can coaching do?
- 3 Why coaching works
- 4 Coaching misconceptions
- 5 This week’s quiz
- 6 Summary
- Introduction
- 1 Person-centred coaching
- 2 Cognitive behavioural coaching (CBC)
- 3 The Grow Model
- 4 Finding the right coach
- 5 Becoming a coach
- 6 This week’s quiz
- 7 Summary
- Introduction
- 1 What have I learned?
- 2 Planning my next move
- 3 Mentoring and coaching training and resources
- 4 The future of mentoring and coaching
- 5 This week’s quiz
- 6 Summary
- Where next?
- Tell us what you think
- Further reading
- References
- Acknowledgements
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Contents

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