Transcript

I think, for me, the main impact that being a coach has had on my career is to do with development of relationships. So we know that so much of how effective people are in their careers and how much job satisfaction they get from their careers is based on the relationships that they can develop. And there's an almost magic alchemy in the power of some of the coaching skills, in terms of developing relationships. So the idea of the unconditional positive regard, and trying not to make assumptions about people, and being very aware of your own impact, I think really fosters good relationships. And then the listening skills have quite a remarkable power, I think, in terms of developing rapport and building good relationships.