Transcript

LISA

So, in the end the group found options that suited most of the teams’ requirements. I think Louise managed to get out all of her issues in the end, although it did take a while.

ALAN

Yeah, she’s got some great ideas and I really want to get her involved in the next meeting. At least she’s interested in getting involved. The person I’ve got the real difficulty with is Grace.

LISA

The phone thing…

ALAN

Yes! I mean, does she ever put that phone down or turn it off? She just sits there, throws in the odd bombshell and then either walks away or starts talking about an issue that’s not even connected to whatever we’re discussing. It’s really hard to keep things moving when you’ve got someone in the room like that.

LISA

I agree… very difficult… I always like to mention something about switching phones off when I’m starting a meeting with a group like this. There’s nothing worse than somebody disengaging from a discussion to go and check on their emails.

ALAN

Yeah. But how do I keep her attention throughout the meeting?

LISA

It’s a bit like with Louise… you have to involve her personally in the conversation. Get her committed to the group and its outcomes.

FADE OUT