Facilitating group discussions
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Contents

  • Introduction
  • Learning outcomes
  • 1 What is facilitation?
  • 2 The facilitator’s role
  • 3 Facilitation styles
    • 3.1 Understanding your current style
    • 3.2 Adapting your style to the needs of the group
  • 4 Facilitative behaviours
  • 5 Facilitation in practice
    • 5.1 A chaotic meeting
    • 5.2 Alan’s learning journey
      • How the meeting went
      • Moving on
      • Finding options
      • Keeping the group focused
      • Keeping on track
      • Not an easy outcome
    • 5.3 A better meeting
  • 6 Resources to help with difficult situations
    • 6.1 Under-participation
    • 6.2 Over-talkers
    • 6.3 Side chatters
    • 6.4 Unwilling to take responsibility
    • 6.5 Complainers
    • 6.6 Agrees with everything
  • 7 Learning review and action plan
  • Conclusion
  • Keep on learning
  • Acknowledgements

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