Learning outcomes

By the end of this course, you will be able to:

  • describe what is meant by ‘change’ and what can be a catalyst for change

  • explain what change management is and what processes and tools are needed to implement and sustain change

  • identify how to lead change and the impact that change can have on people and organisations

  • explore different frameworks and structures for change and examine how they can be used by organisations driving change around hybrid working

  • manage the change lifecycle to enable change to be adopted and embedded within organisations.

OpenLearn - Change management for hybrid working
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