Stage 3: Value of the relationships

Maximise

Figure 24 The value of relationships in the transactional environment

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The figure illustrates the value of relationships between people you interact with. The figure contains a digitally created picture of an island floating in the sky with clouds, sun and birds in the sky around the island. On the island, several people are standing (with one being in a wheelchair) around a person located in the middle of the island. Lines have been drawn to connect the person in the middle of the island with the other people. Each line is labelled with the word ‘value’. On the ground, below the island in the sky, is a cityscape on the left, with three people and a tree on the right.

Figure 24 The value of relationships in the transactional environment

The Islands methodology was originally devised to explore post-pandemic hybrid ways of working. This meant considering when people and teams needed to gather in person or online for social, collaborative reasons, and when the reasons were purely task-focused. Consider the relationships with social and functional value generated by both parties and label these with the value they generate for both parties.

Social: you discuss and collaborate.

Functional: primarily transactional/task-focused.

Ask quantitatively and qualitatively:

• what difference does each relationship make in each direction?

Think of the things that influence the decisions people or organisations make and the things that may change their behaviours. You can use a template like the one shown in Table 9 below to help your thinking.