Learning outcomes

After studying this course, you should be able to:

  • explore definitions of hybrid working and identify how to create a shared understanding of these at work
  • analyse how hybrid working impacts productivity and describe the ideal hybrid working environment
  • identify ways that a hybrid culture can be grown and developed
  • become self-aware as a hybrid leader, including how to be more resilient and an active listener
  • explain what is meant by accountability and appreciate how to create accountability in a hybrid world
  • analyse the importance of empathy as a hybrid leader and distinguish it from sympathy.