Developing high trust work relationships
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# References

Bijlsma, K. and Koopman, P. (2003) ‘Introduction: trust within organisations’, Personnel Review, vol. 32, no. 5, pp. 543–55.

Bijlsma, K. and van de Bunt, G.G. (2003) ‘Antecedents of trust in managers: a “bottom up” approach’, Personnel Review, vol. 32, no. 5, pp. 638–64.

Chartered Institute of Personnel and Development (2012) Where has All the Trust Gone? Chartered Institute of Personnel and Development, London, CIPD.

Chartered Institute of Personnel and Development (2013) Employee Outlook: Focus on trust in leaders [Online]. Available at http://www.cipd.co.uk/hr-resources/survey-reports/employee-outlook-focus-trust-leaders.aspx (Accessed Ocotber 2014).

Chartered Institute of Personnel and Development (2014) Cultivating Trustworthy Leaders, London, CIPD.

Costa, A.C. (2003) ‘Work team trust and effectiveness’, Personnel Review, vol. 32, no. 5, pp. 605–22.

Cummings, L.L. and Bromiley, P. (1996) ‘The organizational trust inventory (OTI): development and validation’ in Kramer, R.M. and Tyler, T.R. (eds) Trust in Organizations: Frontiers of Theory and Research, Thousand Oaks, CA, Sage.

Dirks, K. T. and Ferrin, D. L. (2002) ‘Trust in leadership: Meta-analytic findings and implications for organizational research’, Journal of Applied Psychology, vol. 87, pp. 611–28.

Douglas Creed, W.E. and Miles, R.E. (1996) ‘Trust in organizations: a conceptual framework linking organizational forms, managerial philosophies, and the opportunity costs of controls’ in Kramer, R.M. and Tyler, T.R (eds) Trust in Organizations: Frontiers of Theory and Research, Thousand Oaks, CA, Sage.

Ellonen, R., Blomqvist, K. and Puumalainen, K. (2008) ‘The role of trust in organisational innovativeness’, European Journal of Innovation Management, vol. 11, no. 2, pp. 160–81.

Gambetta, D. (1988) Trust: Making and Breaking Cooperative Relations, Oxford, Basil Blackwell.

Mayer, R., Davis, J. and Schoorman, F. (1995) ‘An integrative model of organisational trust’, Academy of Management Review, vol. 20, pp. 709–34.

Sheppard, B. and Tuchinsky, M. (1996) ‘Micro OB and the network organization’ in Kramer, R.M and Tyler, T.R. (eds) Trust in Organizations: Frontiers of Theory and Research’, Thousand Oaks, CA, Sage.

Tyler, T. R. (2003) ‘Trust within organisations’, Personnel Review, vol. 32, no. 5, pp. 556–68.

Tyler, T. and Kramer, R. (1996) ‘Whither trust?’ Ch. 1 in Kramer, R (ed.) Trust in Organizations: Frontiers of Theory and Research, Thousand Oaks, CA, Sage.

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