Organisational Trust
Line manager
Senior management
1) Tells the truth
Line manager tells the truth
Senior manager tells the truth
2) Meets their negotiated obligations to our department
Line manager meets their negotiated obligations to our department
Senior manager meets their negotiated obligations to our department
3) Is reliable
Line manager is reliable
Senior manager is reliable
4) Succeeds by stepping on other people
Line manager succeeds by stepping on other people
Senior manager succeeds by stepping on other people
5) Tries to get the upper hand
6) Takes advantage of our problems
7) Negotiates with us honestly
8) Keeps their word
9) Does not mislead us
10) Tries to get out of their commitments
11) Negotiates expectations fairly
12) Takes advantage of people that are vulnerable
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