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How teams work
How teams work

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5.4 Summary of Section 5

In this section we have explored two skills that are useful when working in a team: making decisions and trust. In the former, we have described one approach to making a decision and given four different models for making team decisions. We have also shown how decision making can become a more time-consuming, protracted and challenging process when working virtually. In the latter, we have given a definition of trust, described some of the benefits of working in a team where members trust each other and the drawbacks of working in a team where there is a high level of mistrust. We concluded the section with a brief discussion of the concept of swift trust.