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Management: perspective and practice
Management: perspective and practice

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4 Creative problem solving

The next cluster of activities will give you some tools and techniques for untangling the complexity of this subject. Organisations and management present complex issues and, despite the usefulness of models and frameworks, the number of different perspectives one can use to view them can make them seem insurmountable. In this section, you will learn about two techniques for creative problem solving (CPS) and develop some skills in using cases for analysis.

Case study analysis skills

This section provides some initial guidance in reading and analysing case studies. In Activity 3.6 you will do some basic case analysis.

Most importantly, the activities in this section are meant to be fun and engaging, and it is hoped that you will find them enjoyable and helpful.