# Transcript

Summarising keeps both the coach and the client on track in a coaching session. Importantly, summarising shows the client you're really listening. Summarising also helps the client to review and consider what they said, and this often provokes new and deeper thinking. It’s important to summarise only what you’ve actually heard, without interpretation or judgement.

As an alternative to summary, you can also use reflection, in which you repeat back to the clients words they use which seem to have particular emphasis or significance for them.

In the video examples of summarising, you'll see an example of bad summarising and an example of good summarising.