Acknowledgements
Course image: SuperCar-RoadTrip.fr in Flickr made available under Creative Commons Attribution 2.0 Licence.
Figure 1: Management Standard Centre (2008) ‘Structure of the standards’, Taking Management and Leadership to the Next Level, Management Standard Centre.
Table 4: Adapted from Hill, L. A. and Farkas, M. T. (2001) ‘A note on team processes’, Harvard Business Online.
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