Skip to content
Skip to main content

About this free course

Download this course

Share this free course

Working in groups and teams
Working in groups and teams

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

5.9 A checklist

A useful checklist for team leaders and managers is set out in Table 4.

Table 4 A checklist for team leaders and managers
Action Purpose
Create conditions for team effectiveness The team has a clear mandate or purpose
The team structures itself to do the work efficiently
Agree goals Performance expectations and objectives/outputs are clear
Facilitate communicationParticipation is monitored; those who are not participating are encouraged to do so
Different conversational and participation styles are encouraged
There is active listening (the focus is on what is meant rather than how it is said)
Influence is based on task-relevant knowledge and skills rather than external status and personal dominance
Adopt a rigorous decision-making processSufficient time is spent identifying and framing the problem, task or project
Information and alternative solutions or methods are thoroughly examined
Team members are aware of and happy with the decision-making process used
Develop appropriate working methodsConstructive task conflict is encouraged and supported
Collaboration is encouraged
The team is a ‘safe’ place to share information and ideas
Reflection on team process is encouraged
Mistakes are a source of learning
Be sensitive to team diversityTeam members make an effort to understand and adapt to each other’s working styles
Team members understand how demographic differences such as culture and age might influence participation and influence
The team has processes for utilising diversity
Manage contextThere is action to remove external barriers to the team’s effectiveness
There is action to provide the resources the team needs and to promote the team’s interests with key stakeholders.
(Source: adapted from Hill and Farkas, 2001)