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Managing virtual project teams
Managing virtual project teams

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1.4 Interpersonal skills

Interpersonal skills include:

  • communication skills
  • emotional intelligence
  • conflict resolution
  • negotiation
  • influence.

‘Soft skills’, such as these, are important attributes of a project manager but, in turn, the project manager will also look for a mix of interpersonal skills in prospective team members with a view to influencing the group dynamics of the team.