Conclusion

You have now studied how to go about researching and making a change in your work context. This course has shown how there are differing types of data, both primary and secondary, and both types are potentially useful in relation to researching and effecting change in a work context. You have also studied how to go about sourcing both types of data, including gaining access to data and critically evaluating it. These are all vital skills for leading and managing change.

This OpenLearn course is an adapted extract from the Open University course B875 MBA project: leaders of change.