Using data to aid organisational change
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Contents

  • Introduction
  • Learning outcomes
  • 1 Becoming a practitioner-researcher
  • 2 Refining your opportunity for change
  • 3 Developing research questions
    • 3.1 Finalising research questions for your project
    • 3.2 Relating your work problem or change to key function areas
  • 4 What is secondary data?
    • 4.1 Primary vs. secondary data
    • 4.2 Sources of secondary data
    • 4.3 Negotiating access
  • 5 External secondary data
    • 5.1 Sources of external secondary data
  • 6 The advantages and limitations of secondary data
  • 7 Evaluating internal and external secondary data
    • 7.1 Authenticity and credibility of secondary data
    • 7.2 Usefulness of your secondary data
    • 7.3 How much secondary data will you need for your change management project?
  • Conclusion
  • References
  • Acknowledgements

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