Learning outcomes
After studying this course, you should be able to:
- describe the generic components of the traditional training lifecycle of the training needs analysis, or TNA (sometimes called
a training needs assessment), design and development, delivery and evaluation
- critically evaluate the strengths and limitations of the traditional training-based approach, and the main implications of
the shift from training to learning
- explain what we mean by coaching and mentoring and how they can support learning
- practise a range of foundation coaching skills.