Contents

  • Introduction
  • Learning outcomes
  • 1 The traditional training-based approach
    • 1.1 Training needs analysis (TNA)
    • 1.2 Sketching out the training programme
    • 1.3 What kind of training?
    • 1.4 Using technology for training
    • 1.5 Training evaluation
    • 1.6 Critical thinking about TNAs
  • 2 The shift from training to learning
    • 2.1 From skills to skilfulness
    • 2.2 A broader scope of learning
  • 3 Coaching and mentoring: an overview of similarities and differences
  • 4 Supporting learning in coaching and mentoring
  • 5 An introduction to coaching in practice
    • 5.1 Planning a series of coaching sessions
    • 5.2 Using the GROW coaching model
  • Conclusion
  • Keep on learning
  • References
  • Further reading
  • Acknowledgements
  • Solutions