Free course

Employment relations and employee engagement

Free statement of participation on completion

This free course, Employment relations and employee engagement, looks at raising levels of employee engagement, which is the latest in a long line of managerial strategies aimed at releasing employee ‘discretionary effort’ and aligning employee interests more closely with managerial goals, on the assumption that this will in turn boost organisational performance. Employees who are more engaged with their work are thus viewed to be more likely to behave in positive and cooperative ways, to the benefit of both the firm and themselves.

Course learning outcomes

After studying this course, you should be able to:

  • describe and critique the concept of employee engagement
  • identify problems associated with both over-engagement and disengagement
  • examine the extent to which emotional and aesthetic labour are positioned in some contemporary organisations
  • critically evaluate the measurement of employee engagement
  • identify the issues associated with employee engagement in times of organisational change, including the role of effective communications during organisational change.