Implementing the project
Implementing the project

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Implementing the project


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Schlesinger, P.F. and Kotter, J.P. (1992) Organisation: Text, Cases and Readings on the Management of Organisational Design and Change, Irwin.
Walmsley, S. (1996) ‘Project Management as a tool in implementing major organisational change: a case study’, Local Government Policy Making, Vol. 23, No. 1.
Wyckoff, D.D. (1992) ‘New tools for achieving service quality’ in C.H. Lovelock (ed.) Managing Services: Marketing Operations and Human Resources (2nd edition), pp. 236–49, Prentice Hall.
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