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Figure 3: Boddy, B. and Buchanan, D. (1992), Taking the Lead: Interpersonal Skills for Project Managers, Prentice Hall International (UK) ltd. Copyright © Prentice Hall Europe 1992;
Deeble, S. (1999), ‘Holding hands on the brands’, The Guardian, 17th July 1999. Copyright Sandra Deeble. With permission of the author;
Gough, D. (1998), ‘Lives freed by tap water’, The Guardian, 30th December 1998. Copyright © Guardian News and Media Ltd;
Johnston, P. (1996), ‘Catalogue of errors at The British Library’, The Daily Telegraph. 15th May 1996. Used with permission.
Muir, H. (1996),‘Row delays £1.5m RSPCA complex’, The Daily Telegraph. 2nd September 1996. Used with permission.
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