Free course

Marketing communications as a strategic function

Free statement of participation on completion

Marketing communications help to define an organisation's relationship with its customers. This free course, Marketing communications as a strategic function, emphasises the strategic importance of such communication and its long-term effect on consumers. Communication models can act as a predictive guide, but in the end it is important to recognise the autonomy and unpredictability of consumers.

Course learning outcomes

After studying this course, you should be able to:

  • demonstrate an understanding of the strategic importance of communications in a competitive environment.

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If you want to be able to track your progress, earn a free Statement of Participation, and access all course quizzes and activities, sign-up.

Course content