Free course

Knowledge technologies in context

Free statement of participation on completion

This free course, Knowledge technologies in context, explores knowledge technologies; that is, software systems that can represent, interpret, formalise or interrogate phenomena and create models of how the world works. It demonstrates how a well-designed system can have positive effects on the work 'ecosystem', potentially allowing more time for people to concentrate on their strengths. Emphasising core concepts of representation, interpretation and situated use in context, this course will help masters students and those involved in specifying and designing software for business understand how such systems can help manage knowledge as well as providing a framework for evaluating claims made by technology vendors and researchers.

Course learning outcomes

After studying this course, you should be able to:

  • demonstrate an understanding of the importance of representation, interpretation and formalisation in relation to ICT and managing knowledge, giving appropriate examples
  • demonstrate an understanding of the concept of a ‘community of practice’ in relation to ICT, giving appropriate examples
  • demonstrate an understanding of the main functions that ICT can play in helping to manage knowledge, giving appropriate examples
  • demonstrate an understanding of the potential, and problems, of ICT for managing explicit knowledge, giving appropriate examples
  • demonstrate an understanding of the potential, and problems, in the relationship between ICT and ‘the tacit dimension’, giving appropriate examples.

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If you want to be able to track your progress, earn a free Statement of Participation, and access all course quizzes and activities, sign-up.

Course content