Operations, technology and stakeholder value
Operations, technology and stakeholder value

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Operations, technology and stakeholder value

Learning outcomes

After studying this course, you should be able to:

  • make an effective business case for a change to an operations activity or similar using appropriate written and/or oral forms of communication;

  • show the widespread utility of operations management principles at all levels across all types of organisation;

  • introduce a transformation model of operations management, with stakeholder value as the principle output;

  • provide models, concepts and techniques to assist in the analysis of operations systems, especially as these relate to the strategic objectives of the organisation;

  • use the transformation model to discuss the nature of operations and operations management;


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