A measure of economic output for individual parts of a national economy.

Identity can be used at different levels, e.g. personal, group, team or organisational identity. Personal identity refers to a person’s sense of self – who you think you are – and how society perceives you. Group, team and organisational identities are types of collective identity – how these groups develop a sense of shared identity as well as how outsiders perceive them.

To have an effect on or change someone’s behaviour or views. People who influence often have power derived from their position or wealth. Influence in the context of leadership often refers to change without obvious force.

In the context of volunteering, an intern is someone who works, often without pay, to gain work experience or as part of a qualification. Doing an internship is increasingly commonplace amongst graduates in private, public and voluntary organisations.

The largest household survey in the UK, it covers both employment and unemployment. It is carried out by the Office for National Statistics.

Different organisations within the same or different sectors working together to achieve common goals. They may involve short- or long-term projects and involve small or substantial budgets. In some cases, the partnerships become new integrated organisations.

An alternative term for the voluntary sector, which is used to distinguish it from the public/government sector.

An alternative term for the voluntary sector, which highlights that voluntary organisations do not seek to make a profit for shareholders as in the private sector. Profits can be made but they are reinvested within the organisation.

Expected social behaviour within groups or society as a whole.

An alternative term for the voluntary sector.