Working in the voluntary sector
Working in the voluntary sector

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Working in the voluntary sector

Saturday, 16 Oct 2021, 16:20
Site: OpenLearn
Course: Working in the voluntary sector (VOLB_2)
Glossary: Glossary


Someone who takes control of a meeting and helps it run efficiently, facilitates and summarises discussions, and ensures the meeting achieves its aims.


A paid street charity fundraiser who asks for donations, usually by direct debit.

collaborative advantage

Organisations working together find they can achieve more together than operating apart. This is usually attributed to sharing resources and expertise. Research on partnership working has found evidence of both collaborative advantage and collaborative inertia.

collaborative inertia

Organisations working together may make slow progress and achieve little. Research on partnership working has found evidence of both collaborative advantage and collaborative inertia.


A type of document setting out an organisation’s purposes and rules. This is the most commonly known name for a governing document. For some organisations this document may be called memorandum and articles of association, trust deed or rules instead.


Written agreements enforceable by law. In the context of the voluntary sector, it usually relates to a specification for service delivery between a voluntary organisation and local or central government.

core competences

Used to describe a set of skills, knowledge, behaviours and expertise required for a person to do a particular job.


A relatively new method of raising funds, usually online. A specific project, activity or item is described, with a target amount that will pay for it. Supporters are then invited to pledge money to make it happen.


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