‘A state of harmony or tolerance between people from different backgrounds living within a community. It is linked to the concept of social capital and the idea that if we know our neighbours and contribute to community activity then we are more likely to look out for each other, increase cohesion and minimise the cost of dependency and institutional care.’ (The Institute of Community Cohesion)

An alternative term for the voluntary sector.

A written agreement enforceable by law. In the context of the voluntary sector, it usually relates to a specification for service delivery between a voluntary organisation and local or central government.

Relates to difference. In the context of working with others, diversity relates to recognising, respecting and valuing differences between people.

Organisations support their staff to volunteer, perhaps through giving them time off for individual volunteering, by developing programmes within the organisation or through partnerships with voluntary organisations.

Giving power or authority to others but also encouraging them to take power and equipping them with the skills, knowledge and confidence to take the power.

An independent registered charitable trust originally funded through a family’s wealth. Many foundations continue to have the family’s active involvement as managers or trustees. The foundation can be large or small. Examples include the Bill and Melinda Gates Foundation and the Volant Trust (founded by J.K. Rowling).

Control access to people, information or organisations.

In terms of organisations, this refers to all aspects of controlling, managing and leading organisations. It can also be applied to the national level and includes government and other institutions and authorities that run the country.

A type of subsidy given to a voluntary organisation by funders such as government, other voluntary organisations or private sector organisations. Organisations usually apply for grants through an application process and it is usually for specified activities.