Foundations for self-directed support in Scotland
Foundations for self-directed support in Scotland

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Foundations for self-directed support in Scotland

2.1 Transforming public services

Co-production is emerging as an increasingly dominant theme in discussions about the future of public services in Scotland. In 2012 Sir Harry Burns, the Chief Medical Officer for Scotland, wrote:

The conventional delivery model does not address underlying problems that lead many to rely on public services, so it inevitably fails to resolve those problems, thus carrying the seeds of its own demise. Conventional approaches disempower people, failing to recognise that service users have assets which can contribute to solutions. Conventional approaches preserve dependency that stimulates further demand for services. By working with people rather than by doing things to people, co-production has the potential to transform the way public services are delivered so that they are better positioned to assist people in addressing their problems in effective and sustainable ways.

(Governance International/Joint Improvement Team, 2012a, p.14)

Harry Burns was focusing on health, but this argument is being applied more broadly to public services in Scotland.

What are people saying about co-production in Scotland?

View the quotes below from a report about co-production and Scotland endorsed by the Scottish Government, NHS Scotland and the Convention of Scottish Local Authorities (CoSLA) (Governance International/Joint Improvement Team, 2012a):

Figure 2.4

Find out more about the origins of co-production

The word ‘ co-production ’ was first coined by the 2009 Nobel prize winner for economics, Elinor Ostrom, and her team at Indiana University. You can explore the history of co-production through the links below:

Find out more


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