3 Organisational values and vision
This section builds on your work on understanding personal values and how they work with those of organisations. Two main areas are discussed:
- What are organisational values?
- Why might conflict arise?
Much has been written about how values contribute to
Organisational values may be similar to the types of personal values you have explored so far this week such as helping others, showing compassion, making a difference and so on. They are usually expressed in a more collaborative way, i.e. ‘we believe’ or ‘our objective is to …’ and so on. Just as personal values are the set of beliefs and principles guiding people’s behaviour, this also applies to organisations and how they work in practice.
Values (in theory) guide organisations’ activities, services offered, recruitment and management policies. Sometimes an organisation’s values might be expressed as more ‘aspirational’ – this is what we want to achieve but we might not be there yet. Forrest et al. (2012, p. 1) at Cass Business School in London conducted a large-scale survey and detailed
The next activity illustrates how personal values might link with those of organisations.
Activity 4 Do you love your job?
Watch these two films showing people who work in the Scottish voluntary sector talking about what they love about their jobs. Make notes on what they say about their personal values and those of the organisations they work for.
Both Gillian and Elliott seem to express their answers in terms of values – personal values (justice, make a better place) – which suggests these are important and at the forefront of their minds in terms of their work. In terms of their organisations, they refer to the staff being dedicated, enthusiastic and working to the same mission and values.
If you were asked ‘why do you love your job (or volunteering)?’ what would you say, and would you answer in terms of values?