4.3.8 Guidance and support – Citizens Advice
Citizens Advice is the UK charity that provides free guidance to the public through its bureau locations around the country and its web site. The charity’s work is largely undertaken by over 21,000 volunteers.
Perhaps predictably, much of the advice relates to household financial management particularly budgeting and debt management.
In this video Hugh Stickland, the charity’s chief economist, talks about the work of Citizens Advice and the range of issues that the public seeks help with. The trends in financial problem subjects are also explored.