4.2.9 Connecting processes
The Process pillar describes how people, data, and things interact with each other to deliver societal benefits and economic value. By connecting the unconnected, we have visibility into new processes, providing opportunities to create more efficient and effective interactions. Cisco is working with major retailers to use a combination of sensors, video, and analytics to improve store productivity and customer experience.
Watch this video about how the IoE affects a users' trip to a US-based online store (Big Box).