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Two rectangular boxes with two arrows placed in between. The top arrow points right, the bottom to the left.

Left box is labelled ‘Sender (Speaker/writer)’

Right box is labelled ‘Receiver (Listener/reader)’

Top arrow is labelled ‘Message’ and points from ‘Sender’ to ‘Receiver’

Bottom arrow is labelled ‘Feedback’ and points from ‘Receiver’ to ‘Sender’.

 2.1 The basic communication model