Communication and working relationships in sport and fitness
Communication and working relationships in sport and fitness

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

Free course

Communication and working relationships in sport and fitness

8 Summary

The main learning points from this session are:

  • Attending to others in a dialogue uses a range of minimal encouragers and behaviours to keep the other person(s) engaged and to help support the flow of conversation.
  • Recognition and care for others conveyed by taking time to notice and engage with them can help develop connection and belonging to work teams.
  • Unconscious bias often may affect our interactions and relationships with others as we often seek to confirm our first impression of someone. Recognising your unconscious bias is an important first step.
  • Confirmation bias can often cloud our judgement; it is the tendency to interpret new evidence as confirmation of one's existing beliefs or theories.
  • Self-disclosure is a useful feature of developing relationships but it can be difficult to decide how much to reveal to others; once again much depends on the situation.

In the next session, you will cover a really valuable skill which we’d all like to have: how to influence others. In other words, what is the secret to get other people in your workplace to convince others to accept and, if necessary, take action based on your perspective. You will see some compelling examples of how this might be achieved.

You can now go to Session 5 [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] .

E119_1

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to University-level study, we offer two introductory routes to our qualifications. You could either choose to start with an Access module, or a module which allows you to count your previous learning towards an Open University qualification. Read our guide on Where to take your learning next for more information.

Not ready for formal University study? Then browse over 1000 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus371